> User / Client Privacy Policy
These terms of use serve as an enforceable guideline for Users and Clients based on the use of our Website (FasterRemodels.com) and our services and products. Our Company, Steelhammer Construction, Inc, has made a substantial effort to protect our Users and Clients in terms of cyber security and applicable privacy regulations. Among which, fasterremodels.com (website) has a properly installed SSL (Secure Socket Layer) on our domain with encryption of data input and data transfer. This allows for website features to be well-protected when Users browse on our web-pages and/or enter their private information in contact / application forms. By law, all our website Users, Clients and Contacts can request to be “opted out” of any subscriptions / communications or emailing lists and we shall abide by their requests to enable such process.
By contacting our company (Steelhammer Construction, Inc) via our online contact forms, email, phone or text, you agree to “opt-in” to receive relevant communications / information pertaining to your questions and any materials that we (as a company) believe would be helpful to you (as a User/Prospect or existing Client) – this allows for us to provide a better service without encumbrances nor any hindrances brought upon by a lack of communications and unnecessary barriers. Nonetheless, we intend to adhere to a professional code of ethics with our Contacts/Prospects & Clients having the right to be able to request to “opt-out” of ANY communications OR solicitations that would otherwise be naturally instigated by our company for those who were “opted-in” to consent to participate in our relevant communications outreach.
> How We Collect and Use Information
This website is also equipped with optional “call-to-action features” like the company phone # that our Users & Clients may call to interact with our company staff to be able to answer relevant questions. By calling or texting the company phone #, our phone systems collect the caller ID / phone # so we can call them back to try to assist them. We also have very secure private CRM systems where we store the information provided to us by our Clients of our services & Users of our website (fasterremodels.org) and its connected web portals.
By entering your email address and your name into our contact forms or appointment forms or any invoice estimates / application forms, you agree to receive our direct communications by email that was provided by you willfully with or without the intent to subscribe to our important communication updates, relevant news / announcements and other vital information. If you entered the wrong email address by mistake, you may contact us directly to update your email address by emailing to steelhammerllc@gmail.com – The personal information that we collect securely via our website or external web portals (when our website users submit their information) includes: first name and last name, email address, phone #, location / city and state of residence and types of services they are seeking (when asked to share the information willfully) – Steelhammer Construction, Inc also has the right to VERIFY the Clients’ residence address to make sure it matches the project/service file records and the Client’s name in order to avoid fraudulent misrepresentations. Per our privacy policy, we have an ethics code to conduct business with utmost honesty / transparency, affordability, efficiency, availability / flexibility, data security and reasonable accommodations.
Certain web systems and transacting portals that we use are being handled via other parties considered to be reputable / secure online payment gateways, in which case, those companies are responsible for providing such technologies to you as a User / Client and therefore they are deemed to be responsible for any technical problems / nuances on their side or any other User Experience / User Interface or network up-time / website availability / maintenance / speed-performance and web security protocols.
> Maintenance & Development and Web Security
Any time the fasteremodels.com website is undergoing maintenance & development, Users / Visitors and Clients may not be able to use OR see certain features of the site until they are ready to be displayed publicly or until certain website / system updates are issued as part of a normal protocol of performing web maintenance. During the maintenance updates and testing stage, “Faster Remodels” and its IT department / Web Developer cannot be held reasonably accountable for any missing content and features (or lack of textual content), down-time / inaccessibility, slow-down in web performance or any technical problems that are in the process of being resolved. As a good, reliable company, we periodically check and test our website features and web security so as to determine the adequate speed performance, stability, SSL security encryption, privacy & spam control, software & API integrations and features functionality along with accessibility and “ease of use” to optimize user experience and value-satisfaction.
> Indemnification Clause and Web Security
IF there is ever an EXTERNAL linking website that has malware or spyware attached to it or improper SSL installation or missing SSL security certificates, those unsafe websites would NOT have our permission to link to our website, thereby absolving us (the company) of ALL liabilities stemming from those suspicious malware websites.
Steal and Hammer Construction company shall NOT be responsible for any negligence or damages arising from any such unsecured malware websites. Under the circumstance of a prohibited / unauthorized website linking to our site (with or without our knowledge), it is still the predisposed duty of those outside companies to maintain their web security, cyber compliance, up-time, maintenance / updates and customer support. In the event of any perpetrating website/company attempting to breach or violate and compromise our website systems and/or clients / users information, we shall seek rightful indemnification against those types of companies that cause an unlawful, harmful breach of system or damage to our reputation (i.e. we’d be seeking compensation for damages & repairs / loss of data / systems restoration, loss of revenue, reputation reviews / defamation and any litigation costs)
> Intellectual Copyrights
Furthermore, the use of Faster Remodels and fasterremodels.com copyrighted materials and domain / brand name (without our authorization) is STRICTLY PROHIBITED. You must contact the Steelhammer Construction company by email (in writing) to request such use of materials / content and brand name publicly with a prior notice before posting or otherwise “misappropriating” unauthorized content that may or may not be accurate or up-to-date with the latest available information.